Answering customer texts 24/7

Every text is a job.
Stop letting them slip.

Patty answers your customers over text — handles intake, gives estimates, books the slot, and sends prep instructions. You just approve.

Customer Text
via Patty
Hey can you fix a clogged kitchen sink tomorrow?
Absolutely! A few quick questions:

1. What's your zip code?
2. Any standing water? (Y/N)
3. Can you send a photo under the sink?
60614. Y.
Thanks! Based on this, typical cost: $140-$220.

Tomorrow availability:
1. 10-12
2. 12-2
3. 3-5
2
Booked: 12-2 tomorrow.

Prep: Clear under-sink area, ensure shutoff is accessible.

We'll text when the tech is en route!
New Job Booked Kitchen sink clog - $180
0x
More bookings captured
0s
Avg response time
0hrs
Saved per week
$0
Missed-text revenue lost

Customers text you.
You're on a job. They're gone.

62% of customers who text a business and don't hear back within 5 minutes will text a competitor instead.

Without Patty

  • Customer texts while you're on a job
  • You forget to reply for 3 hours
  • They've already booked someone else
  • You manually play phone tag to schedule
  • No record of what was promised

With Patty

  • Customer texts → instant professional reply
  • Intake, estimate, and scheduling handled
  • You just tap "Approve" between jobs
  • Customer gets prep instructions + confirmation
  • Every job logged and tracked

From text to booked job
in under 3 minutes

Customer sends a text

"Hey, can you fix a clogged sink tomorrow?" -- Patty instantly engages.

Smart intake questions

Patty asks your custom questions: zip code, service type, photos, timing.

Estimate + scheduling

Based on your pricing rules, Patty gives a range and shows available slots.

You approve (or adjust)

Get a notification: "Customer wants 12-2, quote $140-220." Tap Approve.

Booked + confirmed

Customer gets confirmation, prep instructions, and a "tech en route" text day-of.

If they text you for work,
Patty can handle it.

Plumbing

Drain clearing, leak repair, installations

Electrical

Outlet installs, panel upgrades, inspections

HVAC

AC repair, furnace tune-ups, duct cleaning

Cleaning

House cleaning, move-in/out, deep cleans

Landscaping

Lawn care, tree trimming, hardscaping

General Contracting

Remodels, repairs, handyman services

Pest Control

Inspections, treatments, prevention plans

Moving

Local moves, labor only, packing services

Stay in control
without being on the phone

Today's Jobs

3 pending
Kitchen sink clog -- 60614

12:00 - 2:00 PM · Est. $140-$220

Confirmed
Water heater inspection -- 60657

3:00 - 4:30 PM · Est. $90-$120

Scheduled
Bathroom faucet install -- 60618

Tomorrow AM · Est. $180-$260

Needs Approval

One-tap approval

Review the job details and tap Approve -- Patty handles the customer.

Your rules, your pricing

Set your own intake questions, pricing ranges, and availability windows.

Every job logged

Patty creates a record for every booking -- syncs with your tools.

Upsells built in

"Want a same-day slot for +$30?" -- Patty offers premium options for you.

Trusted by business owners
who used to miss calls all day

"I was losing 5-6 jobs a week just from slow replies. Patty paid for itself in 2 days. My customers love the instant responses."
MR
Mike Rossi

Rossi Plumbing, Chicago IL

"I'm a one-person operation. Patty is like having a receptionist, dispatcher, and scheduler all in one. Game changer."
TJ
Tamika Johnson

SparkRight Electric, Atlanta GA

"We went from 12 bookings a week to 30+. The estimate feature alone saves me an hour every single day."
DS
Dan Sanchez

CoolBreeze HVAC, Phoenix AZ

The ROI Is Real

Average Patty customer captures

$0/mo

in jobs they used to miss from slow or no text replies

0%
Increase in booked jobs
0min
Avg time to booked slot
0
Customer satisfaction

Pays for itself
with the first booked job

Starter

$49/mo
Up to 25 bookings/month
  • 1 phone number
  • Custom intake script
  • Basic pricing rules
  • Job logging
  • Email support
Start Free Trial

Business

$199/mo
Unlimited bookings
  • Everything in Professional
  • Multiple techs / routes
  • Automated invoicing
  • CRM integrations
  • Dedicated account manager
Contact Sales

Stop losing jobs
to slow replies.

Set up Patty in 15 minutes. Start capturing every text as a booked job.

Setup in 15 minutes -- no code required
Start Your Free Trial